Our clients save 25% on average when swapping to our payment processor. Start Saving today!
Our clients save 25% on average when swapping to our payment processor. Start Saving today!
For almost any type of business, receiving quality customer reviews is one of the biggest challenges, and is also one of the most important elements to success. With marketing being all about building trust, few things do this as effectively as showing the positive experiences your customers have had with your business.
If your business is like most, you might just be waiting around for your customers to review your business. As happy as your customer is, and as well intentioned as they may be, statistics tell us that 98% of customers will not leave a review unless they are asked to do so. Further, we also know that even if they are verbally asked, the likelihood they will take the time to do this is very low.
ABM utilizes a proprietary SMS technology that makes review acquisition a breeze. Simply send your happy customer a text message with a clickable link, and in 1 click and less than 30 seconds, your customer can easily leave you a positive review without having to do anything but click the link.
Do you use a CRM, quickbooks, or some other type of main stream user management or payment system? Our review technology integrates with all major platforms that allow your business to automate review requests. For example, let’s say you process a sale in your point of sale system. When the payment goes through, a review requests can be texted to your customer. Or, let’s say you close out a job in your CRM. When that ticket is closed, we can have an review requested automated to your customer.
In addition to getting positive reviews, our platform is an all-in-one communication hub. In addition to growing your business with reviews, our system also offers the following best practices and efficiencies:
Our review platform is equipped with text templates out of the box that can be utilized or that can be customized to fit your business. All you have to do is submit a customer’s information, load the template, and press send! Once sent, the customer will click the link and, BAM – you’ll get a review to your Google My Business profile (GMB) or other preferred platform.
No business gets it right 100% of the time. In these cases, we can implement a score system. Based off of 1-5, or a color grade, the customer can give you valuable insights into their experience before leaving the review. For example, let’s say they claim to have had an unsatisfactory experience. Instead of sending them a link to review on Google, they will give feedback within the platform that will allow you to screen them and make their experience right.
Yes! You can either send the review requests manually to the handpicked customers of your choosing, or we can implement a template that allows them to grade their experience. If you receive a poor grade, you will get the opportunity to contact them and make it right without them being sent a review request link.
We’ve worked with these companies too, and while every type of SMS system has its strengths, we’ve done extensive research and vetting to implement a system that rivals these companies, while also offering more services for a much better price.
Absolutely! We can either port your number over to our management, or we can request the texting rights be opened up for use. If you already utilize a texting service, we can port the texting rights over to our platform so that you can text via this platform without having to port the voice rights.
We exist to help businesses grow.
